Net2Phone  Internet Telephony General Questions

What are Net2Phone's System Requirements?
How much bandwidth does Net2Phone secure?
What is the quality of Net2Phone?
Why does my screen indicate only 500 minutes available - I have enough in my balance to speak longer?
What is Net2Phone's billing structure?
Can I use Net2Phone even if I do not have a credit card?
What is the size of the Net2Phone file?
How much data does Net2Phone transfer per minute?
Is Net2Phone compatible with Windows NT?
Will Net2Phone work with a connection other then 28.8?
Can you receive a call using Net2Phone?
Can Net2Phone be used for faxing?
Is a Net2Phone call secure?
Does Net2Phone work with online services?

What are Net2 Phone's System Requirements:
For Version 8.xx and higher
Windows 3.1 or 95, Pentium class machine 8 Meg RAM, 28.8 Modem, PPP Internet, Sound Card, Microphone, Speakers (For full duplex capabilities you will need a full duplex sound card).
For Version 7.xx and higher
Windows 3.1 or 95, 486/33, 8 Meg RAM, 28.8 Modem, PPP Internet, Sound Card, Microphone, Speakers

How much bandwidth does Net2Phone secure?
The current algorithm has a voice bandwidth of approximately 1.3 kbytes per section per direction per second. The overhead for the Internet brings it to about 14.4 kb's per second.

What is the quality of Net2Phone?
Net2Phone offers True Phone Quality (TPQ), virtually indistinguishable from traditional telephones. The overall quality will vary based upon your Internet connection + your ISP's connection speed.

Why does my screen indicate only 500 minutes available - I have enough in my balance to speak longer?
As a security feature, we allow up to 500 minutes of continuous talk time, which is over 8 hours for one conversation. Once you make another call, the rest of you time, up to 500 minutes, is of course available

What is Net2Phone's billing structure?
If you use Net2Phone for toll-free 800 or 888 numbers there is no fee. If you use Net2Phone for regular telephone numbers, you will be billed per minute, depending upon the rate to the country called.

Can I use Net2Phone even if I do not have a credit card?
If you wish to use Net2Phone without using a credit card, you may purchase your debit account by wire transfer or a check or money order drawn on a United States bank in U.S. Dollars.

TO MAKE PAYMENT BY WIRE TRANSFER USE THE FOLLOWING INFORMATION:

FIRST UNION BANK, N.A., NEW JERSEY
239 MAIN STREET
HACKENSACK, NEW JERSEY 07601
ROUTING # 031201467
FOR CREDIT TO THE ACCOUNT OF:
IDT INTERNET SERVICES, INC.
ACCOUNT # 8831001709

Make sure you include your 12 digit Net2Phone account number together with your name when making all wire transfers.

TO MAKE PAYMENT BY CHECK USE THE FOLLOWING INFORMATION:

Send the completed application with your 12 digit Net2Phone account number and check or money order made payable to Net2Phone to:

IDT Corp.
294 State Street
Hackensack, NJ 07601
USA
Attention: Net2Phone Billing Department

BE SURE TO MAKE YOUR PAYMENT IN U.S. ($) DOLLARS DRAWN ON A UNITED STATES BANK.
NO PERSONAL CHECKS WILL BE ACCEPTED FOR THE PURCHASE OF A DEBIT ACCOUNT.

Your order will be processed within one business day of receipt of your wire transfer or check. Confirmation of purchase will be delivered via e-mail.

What is the size of the Net2Phone file?
While it varies from version to version, it is still under 2MB

How much data does Net2Phone transfer per minute?
The amount of data that Net2Phone transfers per minute depends on the users Internet Service Provider and the modem that they are using.

Is Net2Phone compatible with Windows NT?
Net2Phone is compatible with Windows NT version 4.0 only.

Will Net2Phone work with a connection other then 28.8?
Generally, the faster your connection, the bigger the quality of of your Net2Phone call.

Can you receive calls using Net2Phone?
No. Net2Phone currently only allows you to place calls.

Can Net2Phone be used to fax?
No. Currently Net2Phone is only used for voice communication.

Is a Net2Phone call secure?
The call still goes over the Internet, but it is still much more secure than sending data.

Does Net2Phone work with online services?
If you are able to run third party network applications not created by your service provider, you should be able to use Net2Phone.

1. America On Line- Offers support for direct Internet connections. All you need to do is download a special winsock.dll if you are not using the latest version of AOL.
2. NetCom- If you are using NetCom, you will need a version later than NetCrusier 2.0 that uses a version 1.1 compliant winsock. You can get the latest version of NetCruiser free from NetCom.
3. CompuServe- If you are using Compuserve, you should be OK as long as your version uses a version 1.1 compliant winsock. You can get the latest version of their dialer at http://www.compuserve.com/software/index.htm